Patient & Visitor
Admission & Discharge
All patients need to be registered with the hospital prior to admission. Items required for the registration are :
- Patient’s Identification Card (IC), Birth Certificate or Passport (for foreign or international patients only)
- Referral Letter from any government/private clinic.
- Deposit via any of the following :
CASH
CREDIT/DEBIT CARD
Patients can be registered for an admission at the following :
| Location | Time |
|---|---|
| Registration Counter (Outpatient Pharmacy-Ground Floor) | Monday-Friday 8:00 AM - 5:00 PM |
| Emergency & Traumatic Counter | Daily 24 Hours / 7 Days |
| Admission & Discharge Counter | Monday-Friday 8:00 AM - 5:00 PM |
| Billing Counter | Monday-Friday 8:00 AM - 5:00 PM |
If the patient is scheduled for surgery or procedure in the morning, it is advisable that he or she be admitted one (1) day before the scheduled surgery or procedure. This will better facilitate and prepare the patient for the procedure
Room Availability
- Patients can choose from a wide range of rooms. However, room choice will be subject to availability
- If the patient chooses to upgrade the room, additional expenses may be applicable
Payment
All charges for outpatient treatment MUST be paid AFTER receiving treatment or upon receiving medication from Pharmacy.
All charges for inpatient treatment MUST be paid BEFORE/ON the day of being discharged from the ward.
Accepted method of payment is as follows:
CASH
CHEQUE
EFT
CREDIT/ DEBIT CARD
E-WALLET
*Cheque/Bank Draft only for companies, personal cheques are not acceptable
For cheque/bank draft payment, the payment is payable to:
"INTERNATIONAL ISLAMIC UNIVERSITI MALAYSIA"
For EFT payment, the payment is payable to Ambank Islamic (M) Berhad's current account with account number of :
8881015356676
Rooms & Wards
*All room rates shown are in Malaysia Ringgit
Deposit
All admissions for public require a deposit, the amount to be decided when you are registering for admission.
Kindly contact Customer Service or Admissions staff to top up your deposit and be prepared to pay any outstanding amount upon discharge.
In the event that your actual expenses are less than your deposit, you will receive a refund. However, you would need to top up the deposit should it be depleted during your stay in our hospital.
We regret to inform you that personal cheques are NOT accepted. However, we accept all the following credit cards and debit cards.
Patient's Right
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