Department of General Administration
Department Of General Administration at Sultan Ahmad Shah Medical Centre @IIUM (SASMEC @IIUM) is responsible for managing and oversight of administrative functions within the hospital. It encompasses a wide range of activities that are essential for the smooth operation and coordination of daily business or governmental activities. Here are some key aspects of general administration's daily operations and administrative affairs. This includes coordinating support services, handling human resources, implementing policies, overseeing budgets, and ensuring effective communication between departments. By managing these essential functions, the department helps maintain a smooth and efficient environment, allowing healthcare professionals to focus on delivering quality patient care.
General administration refers to the management.
- Office Management
- Call Centre
- Transport Management
- Venue and Facilities Management
- Stationeries and Office Supply
- Record Management and Disposal
To provide excellent services in administration with comprehensive facilities to all stakeholders.
Become an efficient and high-quality administration in SASMEC @IIUM
Time taken to process the transportation application form for transport under purview Department Of General Administration is within:
- 1 – 3 working days within Kuantan Area
- 4 – 7 working days within Pahang
- 7 – 14 working days outside Pahang
- Except for emergency cases (to follow SOP in placed in SASMEC @IIUM Department Management Minute Meeting No.4/2022)
- Memo payment for Touch & Go and fuel “SmartPay” to be submitted to Department of Finance within 7 working days starting from the date of invoice received.
Monday – Friday
8:00 am – 5:00 pm
(except Public Holiday)
- To supply stationeries and office supplies
- Procurement of stationeries and office supplies
- To ensure the development and completion of unit’s project
- Secretariat for SASMEC @IIUM Department Management Meeting
- - To facilitate the SASMEC @IIUM transport application especially for:
- i) Transporting staff for training/ outreach programmes/ official matters.
- ii) Transporting goods/ consumables/ medications/ drugs from/to other hospitals or designated places.
- iii) As a support for the operation of the hospital; such as transporting blood collection or laboratory samples from/to other hospitals or designated places.
- iv) Driving Van Jenazah especially for COVID-19 bodies.
- v) Buggy services
- - To monitor on the maintenance and services of the SASMEC @IIUM official transport.
- - To monitor on the payment of fuel and reload of touch & go
- - To assign driver’s duty and job assignment the driver schedule and buggy schedule every month.
- To manage incoming and outgoing calls.
- Keep updating the directory of the staff.
- To provide information regarding hospital to caller regarding the hospital general procedures or appointment.
- - To facilitate the SASMEC @IIUM venue booking application for:
- i) Auditorium
- ii) Seminar Room at Level 4
- iii) Open Area at Level 4
- - To ensure the facilities are in good condition.
- Monitoring in central filling.
- Processing the application for disposal record for administration
- SASMEC @IIUM Monthly Assembly
DISPOSALS
- IIUM FILING CODE & DISPOSAL SCHEDULE 2021
- APPLICATION FOR DISPOSAL OF RECORDS
- BORANG PERMOHONAN BAGI PEMUSANAHAN REKOD AWAM (ARKIB 2/08)
- BORANG PERMOHONAN BAGI PEMUSNAHAN REKOD ELEKTRONIK (ARKIB 3/08)
- BORANG PERMOHONAN BAGI PEMUSNAHAN REKOD KEWANGAN DAN PERAKAUNAN (ARKIB 4/08)
- BORANG PERMOHONAN BAGI PELUPUSAN FAIL (ARKIB 5/08)
General Administration Unit
- Administration Office,
Ground Floor,
Sultan Ahmad Shah Medical Centre @IIUM,
International Islamic University Malaysia,
Jalan Sultan Hj Ahmad Shah, Bandar Indera Mahkota,
25200 Kuantan, Pahang. - +609 591 2565
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Sultan Ahmad Shah Medical Centre @IIUM
(609) 591-2500 
(609) 591-2699 